Frequently Asked Questions
To ensure that your visit to Brisbane and the convention experience is as enjoyable as possible, here is a list of Frequently Asked Questions that will provide you with all the information you need.
Convention Venue
CIBD 2027 Convention is being held at the Brisbane Convention & Exhibition Centre (BCEC).
Yes, the Brisbane Convention & Exhibition Centre (BCEC) offers undercover on-site parking for up to 1,500 vehicles, with direct lift access to the Centre.
Parking is available 24/7 and operates on a cashless system (credit/debit card only). The car park includes accessible spaces, EV charging stations, and multiple entry points via Merivale Street.
Casual parking is available with a daily maximum rate, along with early bird and evening parking options.
For full details, rates and availability, please visit:
👉 BCEC Car Parking Information
The Brisbane Convention & Exhibition Centre (BCEC) is located approximately 20–25 minutes from Brisbane Airport by car.
🚕 Taxi / Rideshare (Uber, Ola, Didi)
The easiest and most direct option, with drop-off right at the venue. Travel time is typically 20–25 minutes, depending on traffic.
🚆 Airtrain + Train
Take the Airtrain Brisbane from the airport to South Brisbane Station. From there, it’s a short 5-minute walk to BCEC.
🚗 Car Hire
Car rental is available at the airport, with parking available onsite at BCEC.
For more information on directions and transport options, visit:
👉 https://bcec.com.au/visit/
During the Convention
Smart casual attire is suitable for the Convention.
Delegates and exhibitors will be provided with an individual name badge, which will give you access to all sessions and social events that you have registered to attend. This must be worn at all times within the convention venues.
In the lead-up to the Convention, edits will be made to the program. See the latest version of the program on the website and Convention App. Any changes to the program during the Convention will be announced during housekeeping notices each morning. You may also check with Leishman Associates staff at the registration desk.
Delegates are not permitted to use any type of camera or recording device at any of the sessions unless written permission has been obtained from the relevant speaker. A photographer will be at the Convention, if you have any issues with being photographed, please notify the photographer or Leishman Associates staff.
Free wireless internet access is available for the duration of the Convention. The password and login details will be available at the registration desk.
PLEASE NOTE: The internet is not to be used to view or download any illicit material, including movies, music etc.
A delegate list will be available via the mobile app and delegates-only page. Printed delegate lists will not be available at the Convention. If you had selected privacy required when completing your registration form, your name will not appear on the list.
The members of the Convention organising committee and Leishman Associates accept no liability for personal accident of loss or damage suffered by any participant, accompanying person, invited observer or any other person by whatever means. Nor do we accept liability for any equipment or software brought to the Convention by delegates, speakers, sponsors or any other party. Please protect your personal property.
Do not leave laptops, cameras, and other valuable items unsecured. Be conscious of individuals who appear out of place and do not wear a conference name badge. Advise Leishman Associates staff if this does not occur.
Registration fees do not include insurance of any kind. It is recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses. The insurance should cover loss arising from the cancellation of the Convention by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the conference managers for any person not holding insurance.
Various components of this event are being handled by Leishman Associates, a Professional Conference Organiser (PCO). Leishman Associates may be contacted regarding any matters relating to the event management. Further information about the PCO can be found at the following website: www.leishman-associates.com.au
If you have advised us of any special dietary requirements during the registration process, the caterers at each function have been provided these. A special buffet table will be set during the day for special diets. If you are unsure, please see venue staff.
We will not tolerate harassment of conference participants in any form.
Convention participants violating the Anti-Harassment Policy may be sanctioned or expelled from the Convention without a refund at the discretion of the organisers.
If you experience any bad behaviour and/or you feel uncomfortable or unsafe during the Convention, please contact the Organisers.
Chairperson or Presenter
Chairpersons will receive an email prior to the Convention, reminding them of their responsibilities. If you are a chairperson and do not receive this, or have additional questions, please contact Lucy at Leishman Associates (03 6234 7844).
Please bring your PowerPoint presentation with you when you register. All speakers should present themselves to the Speakers Preparation Room, at least two-three hours prior to their scheduled presentation time, to upload their presentation. Speakers are also requested to assemble in their session room 10 minutes before the commencement of the session, if possible, to meet with their session chair and to familiarise themselves with the room and the audio-visual equipment. There will be a facility to test and modify your presentation if required within the Speakers Preparation Room.
All presentations need to be 16:9 in ratio.
Accommodation
If you have booked your accommodation when you registered, your credit card details have been provided to the hotel you have selected – please confirm this on check in with your hotel.
The hotel will take payment directly. If you have arrived 24 hours later than your indicated arrival day, you may find that you have forfeited your deposit. Please familiarise yourself with the Terms and Conditions of the hotel when booking via our registration portal.
If you will not be paying with your own credit card, and need to arrange payment before you arrive, the best way is via a credit card authorisation form enabling the hotel to process a third-party card.
If you have booked as part of the Convention Block during the registration process, you will need to contact the Event Team at Leishman Associates to modify your booking details. Hotel policies for your booking will apply, see your registration confirmation email for details on the policy.
Cancellation and Disclaimer
Cancellations must be received in writing – mail, email – to Leishman Associates. Cancellations will not be deemed to be received until you have written confirmation from Leishman Associates. If you have not received acknowledgement within two business days, please contact Leishman Associates on (03) 6234 7844.
See our Terms and Conditions page for full details.
All intellectual property rights of the event, and all materials distributed at or in connection with the event is owned by the Host, Leishman Associates, Sponsors, &/or Speakers presenting at the event. Participants may not use, reproduce or allow anyone to use or reproduce any trademarks or other trade names appearing at the convention, content, or in any materials distributed at or in connection with the Convention for any reason without the prior written permission from the Host.
No part of the event may be recorded, reproduced or transmitted in any form or by any means, electronically or mechanically, including but not limited to video or audio recording, photography, photocopying or any other information storage or retrieval system known now or in the future, without the explicit written permission of the Host.
CIBD 2027 reserves the right to amend or alter any advertised details relating to dates, program and speakers, if necessary, without notice, as a result of circumstances beyond their control. All attempts have been made to keep any changes to an absolute minimum.
Firewall Settings
Sometimes emails don’t get through firewall settings. To overcome this issue, please whitelist lucy@laevents.com.au and lucy@leishman-associates.com.au if you find you are not receiving Convention correspondence.
